The procedure and schedule for working with requests from individuals, legal entities and individual entrepreneurs

Personal reception of citizens, their representatives, representatives of legal entities by the management of OJSC “Minsktelecomstroy” is carried out by prior appointment orally by phone, as well as during a personal visit to OJSC “Minsktelecomstroy” by authorized officials. In connection with possible changes in the work schedule of managers, the data on the reception are agreed upon by citizens on the day preceding the reception by the phones indicated for the appointment.

In accordance with Article 6 of the Law of the Republic of Belarus "On Applications of Citizens and Legal Entities" dated July 18, 2011 No. 300-З, when verbally appealing, a citizen, his representative, a representative of legal entities must present an identity document. Representatives of applicants must also present documents confirming their credentials. In the event that the issue stated in the oral appeal cannot be resolved during a personal reception, the appeal can be presented in writing and is subject to consideration in the manner prescribed by Article 14 of this Law.

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Schedule of reception of citizens by the  JSC "Minsktelekomstroy " on personal matters :

FULL NAME. Position Days of admission Place of reception
Dmitry Stepanovsky Director first Tuesday of the month from 8.00 to 14.00  Director's office
Podobed Yuri Gennadievich Chief Engineer second Wednesday of the month from 14.00 to 20.00  Chief Engineer Office
Bondarenko Mikhail Emelyanovich Deputy Director second Thursday of the month from 8.00 to 14.00  Office of the Deputy Director

Heads of structural divisions of OJSC “Minsktelecomstroy” receive appointments every day during the working day.

If the resolution of issues with which citizens and legal entities apply for a personal reception does not fall within the competence of OJSC Minsktelecomstroy, authorized officials explain the procedure for consideration and where (to which official) they should apply.

Reception is carried out in the order of priority of arriving citizens.